Valentina’s Village Ltd (ABN 95 700 589 064) respects your privacy. This page explains what information we collect, why we collect it, and what we do with it.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you donate: your name, email address, and payment details. Payment details go directly to our payment provider and are never stored by us.
When you buy a ticket or attend an event: your name, email address, and any dietary or access requirements you tell us about.
When you join our mailing list: your name and email address.
When you contact us: whatever you choose to put in the form or email.
When you visit the site: basic technical information such as your browser type and the pages you look at. This is collected through analytics tools and is not used to identify you.
To process your donation and send you a receipt. To keep you updated on Valentina’s treatment and the work of the foundation. To run our events. To answer your questions. And to understand how people use our website so we can improve it.
Valentina’s Village Ltd has applied for Deductible Gift Recipient (DGR) status. If it is granted, we may need your postal address to issue a valid tax receipt. We will only ask for it for that purpose.
We use trusted third parties to run the foundation:
Each of these has its own privacy policy. We do not sell your information, and we do not share it with anyone for their own marketing.
We may disclose information if the law requires it.
Some of our providers store data outside Australia, including in the United States and Europe. We only use providers we consider reputable and secure.
As long as we need it for the purpose we collected it, or as long as the law requires. Donation records are kept for our financial and tax obligations.
You can unsubscribe from our updates at any time using the link at the bottom of any email.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@valentinasvillage.com.au and we will respond within a reasonable time.
Some information we may need to keep, such as records of donations we are legally required to retain.
Our website uses cookies to make the site work and to understand how it is being used. You can turn cookies off in your browser settings, though parts of the site may not work properly if you do.
Our website is not aimed at children and we do not knowingly collect information from anyone under 18.
If you think we have mishandled your information, please contact us first at info@valentinasvillage.com.au so we can try to put it right.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The date at the top shows when it was last changed.
Valentina’s Village Ltd ABN 95 700 589 064 info@valentinasvillage.com.au
Valentina's Village Ltd is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC).
ABN 95 700 589 064
